Privacy notice

Last updated 10 November 2026

This notice explains what HomeworkHero stores about you and your children, why, where, and for how long, and how to use your rights under the GDPR.

Who we are

HomeworkHero is run by [business name], [address], Ireland. We are the data controller for the data in your family's account. Contact: hello@homeworkhero.ie.

What we store

• About you: your email address, the name you give us, your sign-in details and your settings.
• About each child: a first name and class level only. We never ask for a surname, age, date of birth, school or photo of your child.
• Learning records: the sheets made for each child, photos of finished sheets you upload for marking, the answers read from them, marks and corrections, and progress for each skill.
• Billing: your plan and subscription status. Payments are handled by Paddle (see below). We never see your card details.
• Technical records: security and error logs, and records of AI marking calls (without names).

Why we use it (lawful basis)

• To provide the service you signed up for: making sheets, marking them and tracking progress (contract).
• To keep the service secure and working, and to control costs (legitimate interests).
• To keep tax and accounting records (legal obligation).

[Lawful basis for children's data to be confirmed with legal advice.]

Where it is stored

Your data is stored in the EU. We use these service providers, under data processing agreements:

• Supabase: database, file storage and sign-in (EU region).
• Google Cloud: hosting and AI marking with Vertex AI (EU region).
• Mailjet: sign-in and account emails.
• Paddle: payments. Paddle is the merchant of record and receives your email address and an account number. Paddle never receives your children's names.

AI marking

When you upload a photo of a finished sheet, the name area is blanked first. The photo is then sent to Google's Vertex AI in the EU, which reads the answer boxes. We do not send your child's name with it.

Paid Vertex AI (EU). Check Google's current data terms. We do not make promises here about how Google keeps or uses data; Google's own terms apply.

How long we keep it

• Photos of finished sheets: deleted after 90 days by default. The marks stay.
• Answer images cut from those photos: kept for 12 months by default.
• AI marking logs: deleted after 90 days by default.
• Your account and your children's records: while your account is open.
• When you delete a child or your account, we delete the data. Copies in our encrypted backups are removed as those backups expire, within [backup period].
• Billing and tax records: as long as Irish tax rules require (generally six years). These hold no children's data.

Your rights

You have the right to:

• see the data we hold about you and your children;
• correct it;
• delete it;
• get a copy to take elsewhere;
• object to or restrict how we use it.

You can export or delete each child's data yourself in Settings, under Children. For anything else, contact us at hello@homeworkhero.ie. We reply within one month.

You can complain to the Data Protection Commission (dataprotection.ie).

Cookies

See the cookie notice.

Changes

If we change this notice in a way that matters, we will tell you by email before it applies.